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our policies

faq

what payment methods do you accept?

in which currency are the prices listed on the web site?

where do your fabrics come from?

where can I buy a kanevas bag?

how can I be sure of fabric colors and textures?

how long will it take for my order to be delivered?

what are your shipping cost?

what is the status of my order?

what is your return policy?

how can I modify or cancel my order?

is my payment secured?

how safe is my personal information with Kanevas?

i was sent a tracking number but there are no updates on Canada Post.

my order was marked as delivered but I did not received it.

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